Agreement with Hey Bean LLC

Terms of Service

Effective date: August 13, 2026

These Terms of Service (“Terms”) are a binding agreement between you and Hey Bean LLC (“Hey Bean,” “we,” “us,” or “our”) governing HeyBean websites, web and mobile apps, subscriptions, connected services, and the branded Bean assistant (together, the “Service”). Bean is a software feature and brand of Hey Bean LLC, not a separate person or legal entity.

1. Accepting these Terms

By creating an account, purchasing a subscription, accessing, or using the Service, you agree to these Terms and acknowledge the Privacy Policy. If you do not agree, do not use the Service. If you use the Service for an organization, you represent that you have authority to bind it, and “you” includes that organization.

2. Eligibility and accounts

You must be at least 18 years old and legally capable of entering a contract. The Service is not directed to children. You must provide accurate information, keep it current, safeguard credentials and devices, and promptly report suspected unauthorized use. You are responsible for activity under your account except to the extent caused by our breach of law or these Terms. We may require identity, payment, or account verification.

3. The Service and its limits

HeyBean is a general productivity service for tasks, reminders, calendars, notes, planning, shared workspaces, and related workflows. Features, integrations, plan limits, usage limits, platforms, and availability may differ by account, location, device, or subscription and may change over time.

Internet access, device settings, notification permissions, third-party outages, sync conflicts, time-zone conversion, and other conditions can delay or prevent information, reminders, notifications, or actions. Do not use HeyBean as your only system for emergencies, health or safety monitoring, legal deadlines, financial transactions, medication, or other time-critical or high-impact matters. Maintain independent records, backups, alternate alerts, and professional review appropriate to the risk.

4. Bean, AI output, and automated actions

Bean uses artificial intelligence and may use third-party models, voice technology, search sources, weather sources, and scoped account tools. AI output is probabilistic and may be inaccurate, incomplete, offensive, outdated, or fabricated. Bean may misunderstand speech or text, select the wrong item, omit a requested step, or take an unintended action.

Bean is not a person, agent, fiduciary, or licensed professional. The Service does not provide medical, mental-health, legal, tax, accounting, investment, employment, insurance, or other regulated professional advice. It is not an emergency, dispatch, monitoring, or alarm service. Our safeguards and confirmation flows reduce risk but cannot eliminate errors.

You knowingly assume the risks of using and relying on AI output, voice recognition, connected services, reminders, and automated actions. You authorize Bean to use the account tools reasonably necessary to carry out requests you submit, subject to available controls. You remain responsible for your instructions, the information you provide, and reviewing created, changed, completed, sent, or deleted resources. Do not treat a statement of completion as proof when the underlying result matters; check the relevant record or provider. Additional details appear in the AI & Voice Notice.

5. Your content

“Your Content” means content you or people you authorize submit to the Service, including tasks, notes, events, messages, voice input, workspace content, and feedback. As between you and Hey Bean, you retain your rights in Your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, process, display, format, and otherwise use Your Content only as reasonably necessary to operate, secure, support, comply with law for, and improve the Service. This license ends when the content is deleted from active systems, subject to reasonable backup, security, legal, and shared-workspace retention.

You represent that you have the rights, notices, and consents needed to provide Your Content, including personal information, recordings, voices, images, and intellectual property belonging to other people. You must not activate voice mode to record or transmit another person without every consent required by applicable law. Do not upload highly sensitive information unless necessary and appropriate for a supported feature.

6. AI output and feedback

Subject to applicable law and third-party rights, we do not claim ownership of output generated for you solely because it was generated by the Service. Similar or identical output may be generated for others, and AI output may not qualify for intellectual-property protection. You are responsible for evaluating whether you may use or publish it.

If you voluntarily provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation, without identifying you publicly unless you permit it.

7. Shared workspaces and other people

Workspace owners and members may see, add, change, complete, or remove shared content according to their roles. Workspace activity can affect other members. You must invite only people you are authorized to invite, obtain any required consent before adding another person’s information, and use appropriate access settings. If you leave or delete an account, content that belongs to a shared workspace may remain available to its owner or other members.

8. Connected and third-party services

If you connect Google Calendar, Microsoft Outlook, or another service, you authorize HeyBean to access and synchronize the calendars you select and to create or update provider copies only in calendars you enable for export. Calendar-link subscriptions are import-only. Unchecking a destination, deleting its HeyBean event, or disconnecting an account does not delete existing provider copies. HeyBean does not currently provide provider-copy deletion; delete an unwanted copy in Google or Microsoft. You can revoke OAuth access through HeyBean or the provider, but revocation may not delete copies already synchronized into HeyBean. Imported copies kept during disconnect become independent HeyBean events.

Third-party services—including calendars, maps, search, weather, payment, voice, model, notification, and marketplace services—are governed by their own terms and policies. We do not control and are not responsible for their content, availability, security, pricing, or acts. Links do not imply endorsement.

9. Acceptable use

You may not, and may not help anyone to:

• break the law, violate another person’s rights, impersonate someone, or submit information you lack authority to use;
• harass, threaten, exploit, defraud, discriminate against, impersonate, surveil, or facilitate harm to a person or animal;
• upload malware, bypass safeguards or rate limits, probe vulnerabilities without written authorization, disrupt the Service, or access accounts or systems without permission;
• scrape, crawl, resell, rent, sublicense, or use the Service to build or train a competing model or service except as expressly allowed in writing;
• reverse engineer or attempt to derive non-public source code, models, prompts, or underlying components except where that restriction is prohibited by law;
• use automated output to make high-impact decisions about another person’s eligibility, employment, housing, credit, insurance, education, legal rights, or access to essential services; or
• record, monitor, or transmit another person’s voice or communications without required notice and consent;
• misrepresent AI output as human-created where disclosure is required, create deceptive impersonations, remove proprietary notices, or infringe intellectual-property, publicity, confidentiality, or privacy rights.

We may investigate suspected misuse and preserve or disclose information as permitted by the Privacy Policy and applicable law.

10. Subscriptions, trials, and automatic renewal

Some features require a paid subscription. Unless otherwise disclosed, an eligible new account receives 3 days of product access without selecting a plan or providing a payment method. When that trial ends, access pauses until you select a paid plan. Before purchase, checkout will display the plan, included features or limits, price, currency, billing interval, taxes if known, and payment channel. Your selected paid plan begins when checkout is completed and automatically renews at the monthly or annual interval and price shown at checkout until canceled.

You authorize the applicable payment processor or marketplace to charge your selected payment method when the paid plan begins and at each renewal, including applicable taxes. Trial eligibility may be limited. We may change prices or plan features prospectively with legally required notice; a price change will not apply before the renewal identified in the notice unless you agree otherwise.

Cancel through HeyBean’s Plan & billing settings if billed by us, or through the marketplace account that processed the purchase if marketplace-billed. Cancellation ordinarily prevents future renewal and preserves access through the current paid period. Except where required by law or stated at purchase, charges are nonrefundable and partial periods receive no credit. Deleting an account is not a reliable substitute for canceling an externally maintained subscription. See the Subscription & Refund Policy.

We may offer one-time packs of purchased Bean voice time. Checkout shows the amount, currency, and minutes. Purchased voice time is not a subscription, has no cash value, is non-transferable, and does not expire while the purchasing account remains active under the current product rules. Voice duration is measured by our systems and may be rounded to whole-second billing units. Purchased time is used after included plan time, may be revoked to the extent unused after a refund, reversal, or payment dispute, and is forfeited when the account is permanently deleted unless law requires a refund or other remedy. Except where required by law or stated at purchase, unused or partially used voice time is nonrefundable.

11. Intellectual property

The Service, including software, design, text, graphics, interfaces, underlying technology, and non-user content, is owned by Hey Bean LLC or its licensors and protected by intellectual-property laws. “HeyBean,” “Hey Bean,” the Bean name and character as used for the Service, logos, and related trade dress are trademarks or brand identifiers of Hey Bean LLC; no trademark license is granted. These Terms give you a limited, revocable, non-exclusive, non-transferable right to use the Service for its intended purpose while the Terms remain in effect.

12. App marketplaces and third-party terms

If you download an app through Apple, Google, or another marketplace, its usage rules and standard license terms also apply. These Terms are between you and Hey Bean LLC, not the marketplace. To the maximum extent permitted by law, the marketplace has no obligation to provide maintenance, support, warranties, or remedies for the Service. Hey Bean LLC, not the marketplace, is responsible for addressing claims concerning the Service. Apple and its subsidiaries are third-party beneficiaries of this paragraph for an Apple-distributed app and may enforce it.

You must comply with applicable third-party terms when using connected services. You represent that you are not located in a country or region subject to a comprehensive U.S. government embargo and are not on a U.S. government restricted-party list. You may not use or export the Service in violation of sanctions or export-control law.

13. Beta features and changes

Preview, experimental, early-access, and beta features may be incomplete, change without notice, lose data, or be discontinued. You knowingly use them at your own risk and must not rely on them for production-critical activity. We may add, modify, suspend, limit, or discontinue any part of the Service. If we discontinue a paid core service, we will provide any notice or remedy required by law.

14. Suspension and termination

You may stop using the Service at any time and may delete your account as described on the Account deletion page. We may limit, suspend, or terminate access if we reasonably believe you violated these Terms, pose a security or legal risk, failed to pay, or used the Service in a way that could harm us, users, or others. Where appropriate and legally required, we will provide notice and an opportunity to cure or appeal.

On termination, your right to use the Service ends. Provisions that by their nature should survive—including ownership, payment obligations, disclaimers, liability limits, indemnity, and dispute terms—will survive.

15. Copyright complaints

If you believe content in the Service infringes your copyright, email bean@heybeanapp.com with identification of the work and material, its location, your contact information, a good-faith statement, a statement under penalty of perjury that the notice is accurate and you are authorized to act, and your physical or electronic signature. We may request additional information and may terminate repeat infringers where appropriate.

16. Disclaimers and assumption of risk

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU USE THE SERVICE, AI AND VOICE FEATURES, CONNECTED SERVICES, OUTPUT, AND AUTOMATED ACTIONS AT YOUR SOLE RISK. THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” HEY BEAN LLC AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT CONTENT, SYNC, NOTIFICATIONS, OUTPUT, OR ACTIONS WILL BE ACCURATE, COMPLETE, PRESERVED, REVERSIBLE, OR DELIVERED ON TIME.

Some jurisdictions do not allow certain disclaimers. In that case, the disclaimers apply only to the extent permitted, and you retain mandatory consumer rights.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEY BEAN LLC AND ITS AFFILIATES, OFFICERS, MEMBERS, EMPLOYEES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR USE; MISSED EVENTS, REMINDERS, NOTIFICATIONS, OR DEADLINES; UNINTENDED AI OR CONNECTED-SERVICE ACTIONS; OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) US$100 OR (B) THE AMOUNT YOU PAID HEY BEAN LLC FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limits do not apply to liability that cannot legally be limited, which may include fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or violation of mandatory consumer rights, depending on your jurisdiction.

18. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Hey Bean LLC and its affiliates, officers, members, employees, and agents from third-party claims, damages, losses, and reasonable legal fees arising from Your Content, your unlawful or unauthorized use of the Service, or your material breach of these Terms. This does not require you to indemnify us for our own fraud, willful misconduct, gross negligence, or violation of law. We may control the defense and settlement, and will not settle a claim imposing non-monetary obligations on you without your consent.

19. Disputes, arbitration, and class-action waiver

Informal resolution first. Before filing a claim, you and Hey Bean LLC agree to send a written notice describing the dispute and requested relief to the other party and try in good faith to resolve it for 30 days. Send notices to bean@heybeanapp.com. We will use the contact information associated with your account.

Individual arbitration. Except for excluded claims below and where prohibited by law, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its then-current Consumer Arbitration Rules and, when applicable, its Mass Arbitration Supplementary Rules. The Federal Arbitration Act governs this provision. The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of this arbitration agreement, except that a court decides disputes about the class-action waiver. Hearings may occur by video, telephone, documents, or in a reasonably convenient location. Hey Bean LLC will pay arbitration fees to the extent required by the rules or law.

Excluded claims. Either party may bring an individual claim in small-claims court. Either party may seek injunctive relief for infringement or misuse of intellectual property, unauthorized system access, or a security threat. Nothing here prevents you from reporting an issue to a government agency or seeking public injunctive relief where the right cannot be waived.

No class proceedings or jury trial. To the extent permitted by law, disputes must proceed only on an individual basis, not as a class, collective, coordinated, consolidated, or representative action. You and Hey Bean LLC waive a jury trial. If a court finally determines that a particular claim or remedy cannot be arbitrated on an individual basis, only that claim or remedy may proceed in court after all arbitrable matters are completed.

30-day opt out. You may opt out of this arbitration provision by emailing bean@heybeanapp.com within 30 days after first accepting any version of the Terms containing an arbitration provision. Include your full name, account email, and an unambiguous statement that you opt out of arbitration. Opting out will not affect other Terms.

20. Claim deadline

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS MUST BE FILED WITHIN ONE YEAR AFTER THE CLAIM ACCRUED; OTHERWISE, IT IS PERMANENTLY BARRED. This limit does not shorten a filing period that applicable law does not allow the parties to shorten.

21. Governing law and venue

Except for the Federal Arbitration Act and mandatory law that applies based on your residence, these Terms are governed by the laws of the U.S. state in which Hey Bean LLC is organized, without regard to conflict-of-law rules. For disputes permitted to proceed in court, you and Hey Bean LLC consent to the state and federal courts located in that state, unless mandatory consumer law gives you the right to sue elsewhere.

22. General terms

These Terms, the policies incorporated by reference, and purchase disclosures are the entire agreement about the Service. If a purchase disclosure conflicts with these Terms only as to price, trial, or billing interval, the purchase disclosure controls. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the rest remains effective. You may not assign these Terms without our consent; we may assign them in connection with a merger, financing, reorganization, or sale of assets. We are not liable for delay or failure caused by events beyond our reasonable control.

23. Changes to these Terms

We may update these Terms. We will post the revised Terms and update the effective date. For material changes, we will provide reasonable advance notice through the Service, website, or email when required. Changes do not retroactively reduce rights to a dispute that arose before the change. Continuing to use the Service after the effective date constitutes acceptance where permitted by law.

24. Contact

Hey Bean LLC operates the Service. Email bean@heybeanapp.com for legal or support questions. Electronic communications satisfy written-notice requirements where permitted by law.