HeyBean product notice

AI & Voice Notice

Effective date: August 13, 2026

You are interacting with an AI system. Bean is HeyBean’s branded artificial-intelligence assistant. Bean can answer questions, organize information, search supported sources, and—when you request it—use scoped tools to read or change information in your HeyBean account.

Bean is software, not a person

Bean may sound conversational, but it is an automated system. It has no consciousness, emotions, personal relationship with you, professional license, fiduciary duty, or independent authority to act for you. Bean responses and voices are AI-generated unless the interface clearly says otherwise. References to Bean “thinking,” “remembering,” “caring,” or “working” describe software functions.

AI output can be wrong

Generative AI is probabilistic. Bean may misunderstand a request, omit context, give outdated or fabricated information, misidentify an item, or produce an incorrect action plan. Search results and third-party information may also be incomplete, unavailable, or inaccurate.

• Review important dates, recipients, locations, amounts, sources, and account changes in the underlying record or provider.
• Use the ordinary app controls to correct or reverse a change where available.
• Do not rely on Bean as the sole source for a deadline, safety warning, medication decision, legal right, financial transaction, or other high-impact matter.

No professional or emergency service

HeyBean does not provide medical, mental-health, legal, tax, accounting, investment, employment, insurance, or other regulated professional advice. Bean may provide general educational information, but it is not a substitute for a qualified professional who understands your circumstances.

HeyBean is not an emergency service, monitoring service, alarm, dispatch system, or guaranteed reminder system. If you may be in danger or need urgent help, contact the appropriate local emergency service or a qualified professional directly.

Automated account actions

Bean may use allowlisted tools to create, edit, complete, or delete supported tasks, reminders, events, notes, and other account resources. HeyBean uses account scope, validation, confirmations for designated destructive actions, and idempotency controls, but those controls cannot eliminate every mistake, duplicate, delay, or outage. Some changes may affect shared workspaces or third-party calendars and may not be reversible from HeyBean. You remain responsible for reviewing results and maintaining backups or alternate reminders for critical information.

Voice mode and microphone processing

• Voice mode begins only after a user action or an enabled wake-listening feature. The app requests microphone permission before transmitting voice. Do not use voice mode around another person unless you have all notice and consent required to capture and transmit their voice.
• Audio is transmitted to our voice technology provider to perform speech recognition, turn-taking, and speech generation. The provider may use a hosted language model to interpret a request.
• HeyBean’s current provider configuration disables saved voice recordings and requests provider transcripts and audio to be deleted with a zero-day retention setting. This is scheduled deletion, not a guarantee that no transient, security, abuse-prevention, debugging, usage-reconciliation, or legally required processing occurs.
• Authenticated voice telemetry kept by HeyBean is designed to omit transcript and prompt content and is generally deleted after 30 days under the current operational setting.
• HeyBean does not use voice recordings to identify you biometrically, create a voiceprint, or make eligibility or other high-impact decisions.

Privacy mode and wake listening

Authenticated HeyBean starts in privacy mode on each page load. If you enable hands-free wake listening, the browser or device listens locally for the wake phrase and may temporarily buffer recognized words needed to hand the request to voice mode. Wake support varies by browser and device. You can keep privacy mode on and use typed chat or the explicit voice control instead.

Using or sharing AI output

You are responsible for checking whether you may use, publish, or share AI output. Similar output may be generated for other users, output may include protected or inaccurate material, and intellectual-property rights may be uncertain. Do not present AI-generated or manipulated content as human-created or authentic when law, platform rules, or the context requires disclosure.

Human review and support

Do not assume a human reviews Bean conversations in real time. Authorized personnel may access limited records when reasonably necessary for support, security, abuse investigation, legal compliance, or service reliability, subject to access controls. Report a harmful result, unwanted action, or security concern to bean@heybeanapp.com.

Related policies

This notice supplements the Terms of Service and Privacy Policy. If they conflict, the Terms of Service control your use of HeyBean and the Privacy Policy controls our descriptions of personal-information practices.