Hey Bean LLC account handling

Account deletion

Updated August 13, 2026

HeyBean blocks account deletion while a known company-billed Stripe subscription remains set to renew. Marketplace and other external subscriptions must still be canceled in the account that processed the purchase.

Delete your account in the app

1. Open HeyBean and sign in.
2. Go to Settings.
3. Open the Account section.
4. Select Delete account.
5. Type DELETE and confirm the permanent deletion.

If you cannot access the app, email bean@heybeanapp.com from the account email. State that you want the account permanently deleted. We may verify your identity before acting.

Before you delete

• Cancel an active subscription through HeyBean Plan & billing or the marketplace/payment account shown on your receipt.
• Download any data you want to keep. The in-app export includes account and productivity records, workspaces, notes, Bean conversations and completed actions, usage records, calendar metadata, and legal acceptance versions. It excludes secrets, payment tokens, and internal security or provider details. Email support for a broader verified privacy-access request.
• Use any purchased Bean voice time you want to keep. Purchased voice time is tied to the account, cannot be transferred or redeemed for cash, and is permanently forfeited when the account is deleted unless law requires a refund or other remedy. Contact support before deletion if you believe such a law applies.
• Tell other workspace members if deletion will remove a personal workspace or content they rely on.
• Disconnect calendars if you also want to revoke future provider access. Deleting HeyBean does not delete information held independently by Google, Microsoft, or another provider.

What deletion removes

Deletion is designed to remove your account, active authentication tokens, personal workspace, and active HeyBean records owned by that account, including associated tasks, reminders, events, notes, settings, stored Bean account data, and unused purchased voice-time balance. It also revokes access to the Service. The process cannot be undone.

What may remain

• Content owned by a shared workspace or another member may remain available to authorized members.
• Limited transaction, invoice, consent, fraud-prevention, abuse, security, dispute, and legal-compliance records may remain for the period required or reasonably necessary.
• Traffic or operational records that were not stored under your user account, or were de-identified, may not be removed automatically. You may submit a verified privacy request for records reasonably linkable to you.
• Early-access or mailing-list records may be maintained separately; ask us to remove those too.
• Encrypted backups may contain residual copies until overwritten in the normal backup cycle and are isolated from ordinary use.
• Connected providers and payment processors retain information under their own policies and legal obligations.

Confirmation and complaints

The in-app flow confirms when the deletion request succeeds. For manual requests, we will respond using the verified contact channel. If you believe data remains contrary to the Privacy Policy, email bean@heybeanapp.com and identify the record or feature.